Poster Order Policies
We do all of our shipping from the Gallery. We do not rely on any outside sources for this task. We ship most posters rolled in a sturdy tube via UPS or FedEx, both domestically and internationally. We ship with ease to any destination around the world. All of our shipments are sent insured and require a signature upon delivery. This ensures that no packages are left unattended or at the wrong address. We usually ship out orders within 2 business days. All of our posters are sent out with a signed certificate of authenticity included. We also send each client an email advising them of the tracking number of their shipment. We take a great deal of pride in the high level of our client service and our packing and shipping is an integral part of that service.
Shipping - Domestic
Your poster(s) will generally ship via UPS Ground Insured within two business days of placing your order. We are unable to ship to PO Boxes, and require a signature for delivery. We are pleased to offer FREE domestic shipping on all orders over $1000. If your purchase total is under $1000, Standard shipping and insurance costs $25. The delivery time by UPS Ground will vary depending on your proximity to our Gallery. UPS 2nd Day and UPS Next Day options are also available on our shopping cart.
If you are not sure what shipping method to choose - pick Standard, complete your online order and then call 561.562.4100 or e-mail us at [email protected] if you need other arrangements; additional charges can be added later.
Shipping - Points Outside the USA
Your poster(s) will generally ship via UPS Priority within two business days of placing your order. When placing your order on our website, please choose 'International' under the Shipping & Insurance section on our checkout page. We are pleased to offer flat rate shipping of $80 for smaller sized items, and $90 for larger posters. There is no additional fee to ship more than one poster, and we encourage our clients to take advantage of this fact. All posters shipped rolled in a sturdy tube, insured. It is the recipient's responsibility to pay all import and customs fees, which vary by country. You will receive tracking details as soon as your package ships.
We are members of the International Vintage Poster Dealers Association (ivpda.com). The Association, with more than 60 members worldwide, provides strict guidelines to ensure the authenticity of the posters we offer for sale and to promote ethical and fair business practices. We stand by these guidelines and guarantee the authenticity and condition of our posters.
If for any reason you are NOT satisfied with your purchase please notify us within 72 hours of receipt of shipment to [email protected] or phone: 561.562.4100. We will send confirmation of this notification. You must then return the poster(s) within three business days of notification via insured shipment at your expense to:The Ross Art Group
3100 NW Boca Raton Blvd. Suite 310/311
Boca Raton, Florida, 33431
If these steps are not taken all Sales are FINAL.