Poster Order Policies
Shipping - Points Outside the USA
Your poster(s) will generally ship via DHL Worldwide within two business days of placing your order. When placing your order on our website, please choose International under the Shipping & Insurance section on our checkout page. We are pleased to offer flat rate shipping of $75 for smaller sized items, and $90 for larger posters. There is no additional fee to ship more than one poster, and we encourage our clients to take advantage of this fact. All posters shipped rolled in a sturdy tube, insured. It is the recipient's responsibility to pay all import and customs fees, which vary by country. You will receive tracking details as soon as your package ships.
Shipping - Domestic
Your poster(s) will generally ship via UPS Ground Insured within two business days of placing your order. We are unable to ship to PO Boxes, and require a signature for delivery. We are pleased to offer FREE domestic shipping on all orders over $500. If your purchase total is under $500, Standard shipping and insurance costs $25. The delivery time by UPS Ground will vary depending on your proximity to our Gallery. UPS 2nd Day and UPS Next Day options are also available on our shopping cart.
If you are not sure what shipping method to choose - pick Standard, complete your online order and then call 212.223.1525 or e-mail us at [email protected] if you need other arrangements; additional charges can be added later.
We are members of the International Vintage Poster Dealers Association (ivpda.com). The Association, with more than 60 members worldwide, provides strict guidelines to ensure the authenticity of the posters we offer for sale and to promote ethical and fair business practices. We stand by these guidelines and guarantee the authenticity and condition of our posters.
If for any reason you are NOT satisfied with your purchase please notify us within 72 hours of receipt of shipment to [email protected], phone 212.223.1525, or fax (212) 223-1964. We will send confirmation of this notification. You must then return the poster(s) within three business days of notification via insured shipment at your expense to:
The Ross Art Group
532 Madison Ave., 4th Floor
New York, NY 10022 USA
If these steps are not taken all Sales are FINAL.
The Ross Group protects your privacy; we neither sell nor give away names, e-mail addresses, or any other information obtained here or through any other transaction.