Ordering Info
SHIPPING INFORMATION
- We have been shipping posters for over 30 years and have streamlined and improved our process to provide you with the best customer experience possible.
- Orders ship within 2 business days from our Gallery.
- Posters ship rolled in a sturdy tube, fully insured, with an individually signed Certificate of Authenticity included for each poster.
- A Signature is required at delivery.
- Tracking details are emailed once the order is shipped.
Domestic Shipping (USA)
- Free Shipping on all domestic UPS Ground orders over $1,000.
- Default: UPS Ground Insured (delivery time 1–5 business days, varies by location).
- Expedited options available: UPS 2nd Day and UPS Next Day at checkout.
- We cannot ship to P.O. Boxes.
- If a package is returned due to missed delivery attempts, the buyer is responsible for reshipping costs.
International Shipping
- Default: UPS International Priority (Delivery time 2 -5 business days subject to customs delays)
- Recipient is responsible for all import/customs fees.
- Packages returned due to missed delivery or customs will require the buyer to pay reshipping costs and any customs fees.
RETURN POLICY
- We guarantee the authenticity of all of our posters.
- If for any reason you are not satisfied with your purchase, please notify us within 7 days of receipt at sales@postergroup.com or call +1 561.562.4100
- Posters must be returned within 3 business days of notification and in the same condition as sent by us.
All returned shipments must:
- Be made using UPS, FedEx, or DHL (no USPS).
- Include signature required.
- Be shipped at the buyer’s expense.
Ship returns to:
The Ross Art Group
3100 NW Boca Raton Blvd, Suite 311
Boca Raton, FL 33431
Telephone : 561.562.4100
If the above steps are not followed, all sales are final.